1. What are cookies?
Cookies are small text files stored on your device when you visit a website. Similar technologies, such as local storage and session storage, store information in your browser. They help websites work, keep you signed in and show how websites are used.
2. How we use them
| Type | Purpose | Duration |
|---|---|---|
| Strictly necessary | Keep you signed in, keep sessions secure, balance traffic and remember your choices | Session to 12 months |
| Functional | Remember preferences such as language and display settings | Up to 12 months |
| Analytics | Understand, in aggregate, how visitors use our websites and products so that we can improve them | Up to 24 months |
| Local and session storage | Store sign-in tokens and application state in your browser | Until you sign out or clear your browser |
This website does not use advertising cookies.
3. Third-party services
Our website loads fonts from Google Fonts and may use our hosting platform's built-in analytics. Some products use mapping services. These providers may receive your IP address and browser information, and their own privacy policies apply.
4. Lawful basis
Personal information collected through cookies is processed in accordance with POPIA and our Privacy Statement. Strictly necessary cookies are needed to provide the service you ask for. Analytics information is used in aggregate to improve our websites and products.
5. Managing cookies
You can block or delete cookies in your browser settings. If you block strictly necessary cookies, parts of our websites and products, such as signing in, may not work.
6. Contact
Questions about this policy can be sent to our Information Officer:
| Contact | Details |
|---|---|
| Responsible party | Solution House Software (Pty) Ltd |
| Information Officer | Christiaan Johannes (Tiaan) Janse van Rensburg |
| Deputy Information Officer | R. Kruger |
| Information Regulator registration | 2025-024587 (registered with the Information Regulator on 24 June 2025) |
| info@solutionhouse.co.za | |
| Telephone | [to be completed] |
| Physical address | Octo Place D7, Elektron Avenue, Techno Park, Stellenbosch, 7600, South Africa |
| Postal address | Octo Place D7, Elektron Avenue, Techno Park, Stellenbosch, 7600, South Africa |