Solution House Software
Incident Desk
Service Management Platform
Incident Desk is a no-code service management platform that empowers companies to streamline and improve their service management processes with a user-friendly interface and powerful features.
Industry Solutions
Built for Real-World Impact
Our solutions are deployed across a wide range of industries and organisations throughout South Africa.
Urban Management & Public Safety
The largest urban management and public safety solution in South Africa, providing one distributed, real-time centralised solution covering major urban areas and over 2,000 service types.
Industry-Specific Solutions
We develop our own industry-specific solutions using the MyIncidentDesk no-code platform including MySecurityApp and FaceCamAlert.
Security & Facility Management
Complete service management solutions for security, maintenance, facility management and more — all built on our powerful no-code platform.
Incident Desk No-Code
A self-service no-code platform that empowers organisations to build and launch powerful service management solutions without any technical expertise.
Platform
We've Got You Covered
Incident Desk provides everything you need to create, manage, and scale your service management solutions.
No-Code Platform
Develop and launch powerful service management solutions without needing technical expertise. Completely no-code from start to finish.
Geo-Spatial Solutions
Create market-leading geo-spatial service management solutions, enabling real-time visualisation and management of services.
Smart Phone Apps
Create smart phone apps that give field workers easy access to report incidents, view task lists, and access information on-the-go.
Scalability & Customisation
Highly scalable and customisable for companies of all sizes — from simple work order management to complex geo-spatial solutions.
Why Incident Desk
Why Wait? Take Control.
Incident Desk is designed to make it easy for companies to improve their service management processes. Whether you're looking to create custom solutions or streamline your internal processes, Incident Desk is the perfect tool for the job.
- Competitive installation costs and maintenance fees
- Monitor from desktop, web, or mobile app
- Adapts as your requirements change — no advanced technical skills needed
- Cloud-based or on-site installation options
2,000+
Service Types
100%
No-Code
30+
Clients Served
99.9%
Uptime